Shipping policy

Shipping Policy

Thank you for visiting and shopping at our store. The following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or the communication methods provided at checkout.

 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping Estimates:

  • Transit Time: 7-15 business days.

  • Shipping Cost: Free Shipping on all orders

Please note: Delivery delays can occasionally occur due to unforeseen circumstances (e.g., customs clearance, extreme weather, or peak holiday seasons).

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation notification once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your package via our official tracking page or through the carrier's website.

4. Customs, Duties, and Taxes

Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Our store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We currently ship to customers worldwide, focusing on major international regions. Specific shipping availability and restrictions will be detailed at the time of checkout based on your location.

7. Contact Information

If you have any questions, concerns, or inquiries regarding our Shipping Policy, order processing, or tracking, please reach out to our dedicated support team.

You can contact us directly by visiting our dangngocyen69436@gmail.com page or by using the support information provided in our website's footer. We strive to respond to all inquiries within 24 hours on business days.